Shipping Policy - Order tracking
All express and international tracked & signed orders are shipped with a fully trackable delivery service. Tracking information will be sent to you by email once your order has been successfully dispatched. Please be aware; if your tracking information shows receipt of delivery but you claim your order has not arrived you must contact the relevant delivery provider directly for further information. HattyHats.com cannot be held responsible for any alleged 'missing' item that has been marked as delivered by the delivery provider.
If you have lost your tracking information email and would like to track your shipment please get in contact with our customer service team who will be able to provide you with your order tracking details.