Shipping Policy - Important information
It is very important that you provide us with the correct postage address and zip / postal code. HattyHats.com unfortunately cannot be held responsible for any loss of items due to incorrect or incomplete delivery information provided. Please remember the address you enter at checkout is what's printed on your shipping label so make sure its correct! As soon as you’ve placed your order please then check your confirmation email, if you notice any errors or missing information contact us immediately and we will attempt to make amendments. However if we have already processed and / or dispatched your order we are unfortunately unable to make any further address amendments. Please note: for businesses address the business name must be supplied.
All items are dispatched within the agreed handling time and with the agreed shipping service. We aim to deliver items within the estimated delivery timeframe shown at the point of sale. Please be aware that factors such as bad weather, high postal traffic, import and customs delays and the performance of delivery companies are all out of our control and can affect the delivery time of your order. HattyHats.com cannot be held responsible for any shipping delays caused by the above listed circumstances.
All orders are fulfilled and shipped from our own warehouse, a trusted third party supplier or a fulfilment centre. Trusted third party suppliers & fulfilment centres are occasionally used at busier periods to ensure we meet our contractual requirements in fulfilling your order within the agreed timeframe. Please be aware; if we are required to use a trusted third party supplier and / or a fulfilment centre to fulfil an order there may be third party branding in or on the shipment packaging, if this is likely to offend please refrain from ordering. Depending on stock levels we may dispatch multiple items within the same order individually, please be aware these items may be delivered at different times by different couriers.
By placing an order with HattyHats.com you agree to these shipping policy terms and conditions.